Terms & Conditions
These terms and conditions form part of your agreement with Zane Burge PT, for the services offered of Personal Training and Sports Massage Therapy.
You must complete all relevant forms and questionnaires, giving full disclosure of any and all health and medical conditions, treatments, and further information which may impact on your participation of Personal Training, Sports Massage or any other Fitness related service offered.
Payments, Purchasing & Bookings ​
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All payments for both Personal Training and Sports Massage must be paid for in full prior to each month's commencement of the customer's chosen service.
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Payments can be made via stripe links on the Zane Burge PT Website. These payment are monthly recurring card payments.
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Once paid for, Zane Burge PT will contact you to book in your consultation, in which all the relevant information will be collected and your individual fitness plan will be created.
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After this the data collected will be handled and stored in accordance to the Data Protection Act 1998 and the privacy policy of Zane Burge PT
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All paid sessions must be used within the stated time on the product description.
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If sessions are not used within the given time due to inactivity, sessions will not be refunded and deemed void.
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Cancellations, Expiries & Lateness
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Notification of cancelled sessions/appointments must be in excess of a full 24 hours prior to the session/appointment start time. This should be done via the main contact methods (Email or Phone Number). failure to do so will incur the deduction of that session from your pack with no refund.
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Any cancelled session in the agreed manor will be rearranged at a mutually convenient time with the Personal Trainer/ Sports Massage Therapist
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Any sessions that need to be rebooked due to the clients personal arrangements will try to be facilitated by the Personal Trainer/ Sports Massage Therapist however if the alternate times offered don't suit the client then those sessions will be lost and deemed void.
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The session will be deemed to have began at the pre arranged start time and any lost time due to late arrival wont be made up for at the end of the session, if you are later than 25 minutes it is at the discretion of the Personal Trainer as to cancelling the session and no refund will be available in this case.
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In the case of the Personal Trainer/ Sports Massage therapist falling ill or being unable to instruct the session, the session will be cancelled and re arranged for a later mutually convenient time.
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All sessions must be used within the time limit given in the description of the product (time may vary dependent on the chosen product), any unused sessions will be deemed void with no eligible refund.​
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In all situations proof must be provided and where applicable a doctor's fit note to grant the resumption and participation in the chosen service originally paid for.
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Any other situations are at the sole discretion of Zane Burge PT
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Refunds
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No refunds are applicable in any circumstances other than previously stated above.
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The only other circumstance, is if for proven medical reason you are no longer able to partake in any Personal Training session which cannot be modified or tailored for your circumstance in a medical professionals opinion. This however is to be put in writing from said medical professional.
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Personal Waiver Of Liability
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A personal waiver of liability must be read, understood and signed by the client, ensuring they understand the agreement. Failure to sign this document would result in ineligibility and would halt the process of partaking in Personal Training/Sports Massage Therapy or any other fitness related service offered.
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Personal Responsibility
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It is strongly recommended that you consult with your GP or other health specialists/professionals prior to partaking in exercise. You should be at a good level of general health and fitness to participate in exercise. It is important to understand that the participation of exercise can lead to risk of physical injury. In purchasing and participating in Personal Training and exercising at any recommended level, you choose to do so on a voluntary basis at your own discretion. In agreeing to do so you are therefore releasing and discharging Zane Burge PT from any or all claims or causes of action, known or unknown by you, your heirs, executors, family members or any other representation who may seek to attempt retribution. Each individual will be asked to complete and sign a Health Questionnaire and other relevant forms prior to any participation in either Personal Training or Sports Massage with Zane Burge PT.
Sports Massage Therapy
It is of the upmost importance that you understand that massage therapy is for the purpose of stress reduction, relief from muscular tension or spasm, or for increasing circulation.
You must understand that the massage therapist does not diagnosis illness, disease or any other physical or mental disorder. The massage therapist does not prescribe medical treatment nor perform spinal manipulations. Understand that you hold all responsibility for the treatment you receive. Treatment is always subject to availability; however, I will always do my best to accommodate you in your treatment.
Payments, Purchasing & Bookings
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All treatments must be prepaid before your appointment/treatment and all clients must agree to the 24-hour notice policy. If you are booked in for treatment but miss or cancel within the 24 hour notice period, you will still be charged the full rate.
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Treatment fee's may increase at anytime however it will be ensured that clients will receive notice of any increases 14 day's prior to this being actioned.
Personal Responsibilty
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Any information or services available throughout or in connection with the website, or at any treatment given by Zane, does not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well for such treatment. It is not the masseurs responsibility to do this for you. Before commencing any treatment, you should consult your doctor first.
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It is vital that you supply the correct and accurate information about yourself and update us immediately should this information change, I cannot be liable for any incorrect information supplied to us. The information on this website where appropriate will be updated as necessary and every endeavour will be made to maintain accuracy at all times.
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Subject to the paragraph below, we do not accept any liability for any error or omission. Zane Burge PT is excluded from all liabilities for any action taken, for loss or injury suffered either directly or indirectly (including but not limited to loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website or provided through any service supplied by Zane Burge PT or any other party or third party representation directly or indirectly in conjunction with the services of the business to you.
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You, your legal representatives and your heirs' release, waive, discharge and covenant, not to sue Zane Burge PT for any injury or death caused by their negligence or other acts.
Workout Programmes
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The documents are created using a template on Microsoft Word.
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Subject to your payment of the applicable price and compliance with the restrictions below and the other terms of this disclaimer, we grant to you a worldwide, non-exclusive and non-transferable licence] to:
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Download a copy of the Workout Program;
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Store and view [up to 10 copies] of the Workout Program;
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Store and view up to 10 copies or 10 Workout Program readers or similar electronic devices.
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Print up to 10 copies of the Workout Program solely [for your own personal, domestic and non-commercial use].
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You must not in any circumstances:
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Publish, republish, sell, license, sub-license, rent, transfer, broadcast, distribute or redistribute the Workout Program or any part of the Workout Program;
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Edit, modify, adapt or alter the Workout Program or any part of the Workout Program;
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Use the Workout Program or any part of the Workout Program in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable.
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Use the Workout Program or any part of the Workout Program to compete with us, whether directly or indirectly
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Use the Workout Program or any part of the Workout Program for a commercial purpose.
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If you breach this disclaimer, then the licence set out above will be automatically terminated upon such breach (whether or not we notify you of termination).
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Upon the termination of the licence, you will promptly and irrevocably delete from your computer systems and other electronic devices any copies of the chosen programme in your possession or control, and will permanently destroy any paper or other copies of the programme in your possession or control.
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The programmes contains information about working out. The information is not advice and should not be treated as advice.
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You must not rely on the information in the programme as an alternative to [legal] OR [medical] OR [financial] advice from an appropriately qualified professional. If you have any specific questions about any such matter you should consult an appropriately qualified professional.
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If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in the programme.
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Client must have read, and understood Personal Responsibility and Personal Waiver Sections stated above and agree to these terms prior to purchase.